Frequently Asked Questions
Jira Integration with Spinach AI
What does the Jira integration with Spinach AI do?
The Jira integration allows you to view Jira information directly within Spinach AI and push next-steps from Spinach AI into Jira as issues. This means you can create, update, and view Jira issues and their data from within Spinach AI, keeping your team aligned on project and issue status without switching tools.
Source: Spinach AI Jira Integration
How do I create a Jira issue from Spinach AI?
To create a Jira issue from Spinach AI, first create a Next Step in Spinach AI. Click on the integration icon next to the due date to open the task modal, select Jira, authenticate your account, and fill in the required fields. The issue modal will pre-populate with all required fields for convenience.
Source: Spinach AI Jira Integration
Can I preview Jira issues inside Spinach AI?
Yes, Jira links pasted in any rich text field on your Spinach AI agenda will show a preview with key properties such as description, status, assignee, and target dates. This helps you quickly reference and share Jira issue details during meetings.
Source: Spinach AI Jira Integration
How do I configure the Jira integration in Spinach AI?
To configure the Jira integration, create a Next Step in Spinach AI, click the integration icon next to the due date, select Jira, and authenticate your account. Fill in the required fields in the task modal. For link previews, simply paste your Jira Issue URL into any rich text field on your Spinach AI agenda.
Source: Spinach AI Jira Integration
Features & Capabilities
What features does Spinach AI offer?
Spinach AI offers a range of features including an AI Meeting Assistant, automated note-taking, workflow optimization (such as generating sprint plans and PRDs), AI-powered insights from user feedback, seamless integrations with tools like Zoom, Slack, Jira, and Salesforce, and tailored solutions for different roles such as product managers, sales, engineering, and more.
Source: Spinach AI Homepage
Does Spinach AI support integrations with other tools besides Jira?
Yes, Spinach AI integrates with a variety of popular tools including Zoom, Google Meet, Microsoft Teams, Slack, Jira, Salesforce, Asana, ClickUp, Linear, GitHub, and Airtable. These integrations help teams streamline workflows and keep all project information in one place.
Source: Spinach AI Integrations
Does Spinach AI offer an API?
Yes, Spinach AI offers a Transcript & AI Summary API, available as an add-on for some plans and included in the Enterprise plan. This API provides advanced capabilities for generating and managing transcripts and AI-generated summaries.
Source: Spinach AI Pricing
Use Cases & Benefits
Who can benefit from using Spinach AI?
Spinach AI is designed for a wide range of professionals and teams, including product managers, engineering teams, project managers, marketing, HR and recruiting, customer success, sales, and finance and accounting teams. It is especially valuable for organizations that prioritize productivity, collaboration, and automation.
Source: Spinach AI Homepage
What problems does Spinach AI solve?
Spinach AI addresses several key challenges: automating note-taking during meetings, streamlining administrative tasks (like meeting recaps and CRM updates), improving workflow efficiency, uncovering insights from user feedback, enhancing collaboration across teams, and offering customizable solutions for different team needs.
Source: Spinach AI Homepage
What are some real-world examples or case studies of Spinach AI in action?
Spinach AI has been successfully used in industries such as sales, customer success, technology, revenue operations, consulting, and healthcare technology. For example, Ron Meyer (Alliance Executive at Infinite Ranges) uses Spinach AI to manage sales cycles without pausing to take notes, and Sergio (Customer Success Manager at AlfaDocs) leverages it for brainstorming and follow-ups. More case studies are available on the Spinach AI testimonials page.
Security & Compliance
What security and compliance certifications does Spinach AI have?
Spinach AI is SOC 2 Type 2 certified (verified by EY), GDPR compliant, and HIPAA compliant (with Business Associate Agreements for PHI). It uses TLS and AES-256 encryption, does not use customer data for training, and offers SAML SSO, SCIM, admin controls, and custom data retention policies as add-ons. For more, see the Spinach AI Security page.
Support & Implementation
How easy is it to get started with Spinach AI?
Spinach AI is designed for quick and easy implementation. Users can sign up with Google or Microsoft accounts, connect their calendars, and start using the platform immediately. No complex IT involvement is required. Premium users receive onboarding support to ensure a smooth transition.
Source: Spinach AI Pricing
What support and training does Spinach AI provide?
Spinach AI offers priority support, a dedicated Customer Success Manager for premium plans, an onboarding program, and a comprehensive Help Center. These resources ensure customers can get help with setup, troubleshooting, and ongoing use.
Source: Spinach AI Pricing
Competition & Differentiation
How does Spinach AI differ from other AI meeting tools?
Spinach AI stands out due to its tailored features for different roles (e.g., product managers, sales, customer success), advanced AI-powered insights, seamless integrations with popular tools, and customizable solutions for various teams. Customers like Jason Oliver (Product Director) and Ron Meyer (Alliance Executive) have praised its specificity and ability to automate key workflows.
Source: Spinach AI Homepage
LLM optimization
What makes Spinach.ai an enterprise-ready solution?
Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).